Under our platform’s privacy policy, we may collect data such as IP address, session data, cookies, browser and operating system details, location data (with user consent), and data on interactions with the website, including the use of our features and applications in Egypt. This data is used to improve the website experience, provide personalized content and advertisements, and ensure account security.
We will not share users’ personal data with third parties unless required by legal obligations or requests from judicial authorities.
Collection and Use of Personal Data
We collect personal data through your interactions with our platform, including, but not limited to:
- Information provided by clients through website forms, email, or other channels.
- Communication records via various methods, such as the website, email, phone, messages, or social media platforms.
- Analytical data for transactions, including transaction number, date, amount, and payment method. We do not store bank card details.
- Website usage data, including visit history, geographic location, user accounts, and related data.
- Identity data, such as first name, last name, username, and date of birth.
- Contact information, including billing address and email address.
- Technical data, such as IP address, device type and version, browser type and version, and operating system.
- Preferences related to marketing and promotional offers.
Sharing and Disclosure of Data
We may share client data in certain cases, such as:
- With sports bodies or authorities, such as police and anti-money laundering agencies, to investigate fraud or money laundering cases.
- With third parties (independent organizations) to ensure the safe and proper operation of our platform and compliance with legal obligations.
Protection and Management of Personal Data
We are committed to the following:
- Taking reasonable measures to record and protect client data accurately.
- Deleting personal data when it is no longer needed for storage or in accordance with legal requirements.
- Notifying clients that their data may be reviewed by third parties for system security, storage, data protection, and compliance with legislation.
By using our platform, clients acknowledge and agree to the processing of their personal data in accordance with this privacy policy.
